Introduction
Welcome to MCS Digi Tech, your trusted partner in digital marketing and graphic design. We are committed to providing high-quality services while ensuring a safe, respectful, and productive environment for our clients and team. This policy page outlines our practices and principles regarding our services, client interactions, and data management.
Services
Digital Marketing
Our digital marketing services include SEO, social media marketing, content marketing, email campaigns, and PPC advertising. We tailor our strategies to meet the unique needs of each client, ensuring maximum visibility and engagement.
Graphic Design
We offer a comprehensive range of graphic design services, including branding, logo design, web design, and print materials. Our design process emphasizes creativity and collaboration to produce stunning visuals that align with your brand identity.
Client Engagement
Communication
We value clear and open communication. Clients can reach out to us via email, phone, or our website contact form. We strive to respond within 24 hours on business days.
Project Management
Each project is managed using a structured approach. We provide regular updates and feedback opportunities to ensure your vision is accurately captured.
Revisions
We offer a set number of revisions for each project, which will be outlined in the service agreement. Additional revisions may incur extra fees.
Payment Policy
Fees
All fees will be detailed in the service agreement prior to the commencement of work. We offer various payment options for your convenience.
Payment Schedule
Payments are typically divided into a deposit and milestone payments based on project progress. Full payment is required upon project completion, unless otherwise specified.
Privacy Policy
Data Collection
We collect personal information only as necessary to provide our services. This includes contact details, project specifications, and billing information.
Data Security
We implement industry-standard security measures to protect your information. Your data will never be sold or shared with third parties without your consent, except as required by law.
Cancellation and Refund Policy
Cancellation
Clients may cancel services within a specified timeframe, as detailed in the service agreement. Any non-refundable deposits will be clearly stated prior to the start of work.
Refunds
Refunds will be considered on a case-by-case basis. If a service does not meet the agreed-upon standards, we will work with you to resolve the issue.
Intellectual Property
All designs and marketing materials created by MCS Digi Tech remain our property until full payment is received. Upon completion, ownership rights will be transferred to the client as outlined in the service agreement.
Terms of Service
By engaging with MCS Digi Tech, you agree to our terms of service. This includes adherence to all outlined policies, timely communication, and respect for intellectual property rights.
Contact Us
For any questions or concerns regarding our policies, please contact us at info@mcsdigitech.com. We are here to assist you!
Thank you for choosing MCS DigiTech. We look forward to helping you achieve your digital marketing and graphic design goals!